Odense Kommune
“We have not just implemented a new tool. We have given employees a real basis for collaboration that frees up time for professionalism, quality, and citizen focus.”
Vendor customer story (Microsoft)
Reinvest
- Score
- +0.5
- Dated
- Sector
- Public Sector
- Ticker
- Not listed (municipality)
- Quote
- verbatim
Why “Reinvest”
Classified by the outcome the company states. Methodology
Denmark’s third-largest municipality rolled out Microsoft 365 Copilot to 1,000 of its more than 14,000 employees. The story says Odense measured the time saved on routine work and is “reinvesting those gains to improve citizen services”, and the CFO describes the freed time going to professionalism, quality and citizen focus. No job cuts are mentioned.
Source
https://www.microsoft.com/en/customers/story/27475-odense-kommune-microsoft-copilot
Measured effect, as reported: Estimated annual cost savings of DKK 5.1 million; about one-third of employees with access use Copilot daily (vendor case study, estimate).