ING
ING Group, investor presentation "Driving value through digitalisation, scalability and (Gen)AI" (Morgan Stanley European Financials Conference, London, 18 March 2026): "Our scalable Operations are based on three overarching fundamentals: A decade of relentless focus on digitalisation and straight-through-processing; The benefits of our scalable hubs network; A strong global platform allowing us to be a frontrunner in adopting and scaling of AI solutions", and "Decrease of ~1,250 Operations FTEs expected in 2026" (footnote: "Among others in KYC and associated activities, which account for ~6,000 FTEs"). ING 1Q2026 results presentation (30 April 2026), under the heading "Digitalisation, scalability and AI support positive operating jaws": "Absolute costs in Operations to come down further, with a decrease of ~1,250 FTEs in Operations in 2026".
Investor presentation · Attributed summary containing verbatim excerpts in quotation marks.
Cut
- Score
- -1
- Dated
- Sector
- Financial Services
- Ticker
- INGA
- Quote
- paraphrase
Why “Cut”
Classification by the stated outcome, not by what analysts infer. Methodology
Labelled Cut from the stated outcome in the source.
Source
https://ing.com/binaries/content/assets/documents/investors/20260318---driving-value-through-digitalisation-scalability-and-genai.pdf
AI Layoffs Index register (CC-attributed open data) (opens in a new tab)
Also in Financial Services
- Bank of America Reinvest
- Citigroup Grow
- FactSet Reinvest
- Commerzbank Cut
- BILL Cut
- Coinbase Cut
- PayPal Cut
- Block Cut
- Goldman Sachs Cut
- Klarna Cut